LEGAL REFERENCE

Aapka account suraksha aur qanoon

Q: Agar mujhe lagta hai mera account hack hua toh kya karun?

Turant Support@3commas.bet par report karo aur apna password badal de. Hamara team turant account ko freeze karega aur suspicious transactions ko check karega. Hum aapko har step mein update denge.

3commas par aapka khelne ka mahaul qanoon ke mutabiq aur محفوظ hai. Humne Pakistan ke supported ilaqon mein har ek transaction, account data aur withdrawal ko verify karne...

Account VerificationData ProtectionWithdrawal SecurityTransaction Audit

Lobby Dekhein Read FAQ

Hamari qanuni poshi aur Pakistan mein kaam ka tareeka

3commas jahan local qanoon ijazat deta hai wahan hum operate karte hain. Hum aapke personal information ko encryption se protect karte hain aur sirf wahi data mangta hain jo account security aur payout verification ke liye zaroor hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, woh transaction hamari backend system mein log hota hai aur tumhe confirmation email

bheja jata hai. Withdrawal requests ko manual review se guzarna padta hai—yeh process 24-48 ghante mein complete hota hai. Agar koi bhi irregular activity detect ho, hum aapko alert karte hain aur aapke account ko temporary block kar sakte hain jab tak verification complete na ho jaye.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

LEGAL CONTACTS

Qanuni madad ke liye contact karo

SECURITY SIGNALS

Hum kiyon qanoon-compliant rehte hain

Encryption Standard

Har ek payment aur personal data AES-256 encryption se protected hai. Jab aap JazzCash ya Easypaisa se payment karte ho, woh 3commas ke secure gateway se guzr jate hain.

Transaction Logs

Har ek transaction—deposit, withdrawal, game round result—hamari database mein permanent record rehta hai. Agar koi dispute ho toh hum timestamp aur receipt se verify kar sakte hain.

Withdrawal Verification

Jab tum SadaPay ya Raast se paise nikalna chaho, hamara team pehle tumhara ID aur bank details ko match karta hai. Phir paise directly tumhare account mein jaate hain.

Account Monitoring

Hamara system suspicious activity ko automatically detect karta hai—jaise unusual login location, rapid deposits ya large withdrawal requests. Agar red flag aye, hum verification manga te hain.

Compliance Calendar

Hum quarterly mein apne internal audit karte hain aur Pakistan ke updated financial regulations ko follow karte hain. Agar koi naya rule aye, hum policy mein update kar dete hain.

Support Documentation

Har ek account ke liye hum decision log maintain karte hain. Agar aapko koi account action samjhana ho, hum written explanation de sakte hain.

3commas ke qanuni page puri transparency ke saath bante hain

Clear Terms

Hamari terms of service sirf lawyers ke liye nahi likhi gai. Hum simple language mein explain karte hain ke tumhare rights kya hain aur hum kya expect karte hain.

Local Payment Clarity

JazzCash, Easypaisa, SadaPay aur Raast—har ek payment method ke liye alag rules hain. Hum har section mein batate hain ke deposit kyun 5 minute leta hai aur withdrawal kyun 24-48 ghante.

Data Use Policy

Aapka name, address, phone aur banking info sirf verification aur payout ke liye use hota hai. Hum third party ko nahi bechte aur spam email nahi bhejte.

Dispute Resolution

Agar hum galti se paise ghalat account mein bhej dein ya withdrawal fail ho, hum 7 din mein fix kar dete hain aur written confirmation bhejte hain.

Regulatory Updates

Pakistan ke financial regulations badal jaate hain. Jab naye rules aye, hum apne policy update karte hain aur sabko email se batate hain.

Account Closure

Agar tum apna account band karna chaho, hum remaining balance ko aapke linked payment method mein waapas kar dete hain. Request ke baad 10 din mein complete ho jata hai.

Legal Recourse

Agar koi dispute settle na ho, Pakistan ke competent court mein legal action le sakte ho. Hamara registered office address hamari terms page par likha hai.

3commas ke security aur account features

Two-Factor Authentication

Aapka account protected hai 2FA se. Jab login karte ho, tumhe phone par code aata hai. Yeh make sure karta hai ke sirf tum apne paise nikal sakte ho.

Session Timeout

Agar tum 30 minute tak active nahi ho, tumhara session automatically logout ho jata hai. Public WiFi par khelne se aapka account khula nahi rehta.

Withdrawal Confirmation

Paise nikalne se pehle hum email mein confirmation link bhejte hain. Tum 24 ghante mein confirm karte ho. Agar tum na karo, withdrawal cancel ho jata hai.

Account Statement

Har month tumhe detailed statement mil ta hai—har deposit, withdrawal, game round aur fee. Balance hamesa match karta hai aur transparent rehta hai.

Document Upload

Agar verification ke liye document chahiye, tum secure portal se upload kar sakte ho. Hamara team 24 ghante mein verify kar deta hai aur confirmation bhejta hai.

Dispute Ticket System

Agar koi problem ho, tum ticket khol sakte ho aur hum tracking number dete hain. Progress ko real-time dekh sakte ho aur updates via email/SMS mil te hain.

Qanuni Sawalaat

Pakistan ke anti-money laundering laws mein hum aapke identity aur address ko confirm karte hain. Yeh sirf tumhare paise aur hamara business ko safe rakhta hai. Aapka document 24 ghante mein process hota hai.

Withdrawal request ke baad hum 24-48 ghante mein process karte hain. Bank ya payment provider ke taraf se aur 2-5 ghante lag sakte hain. Total 2-3 din mein tumhare account mein paise aa jaate hain.

Failed transfer automatic refund ho jati hai. Hum turant check karte hain ki paise waapas aaye hain ya nahi. Agar 48 ghante mein refund nahi aye, tum [email protected] par contact karo.

Nahi. Hamara data policy clear hai—tumhari maloomat sirf verification aur payout ke liye use hoti hai. Hum third party ko nahi bechte aur marketing emails nahi bhejte.

Hum pehle tumse verification mangenge. Agar account tumhare naam mein nahi hai, hum withdrawal reject kar denge aur balance tumhare 3commas account mein waapas kar denge.

Account closure request ke baad hum apne records check karte hain aur remaining balance ko Raast ya JazzCash se 10 din mein waapas kar dete hain. Koi pending withdrawal ho toh pehle woh process hota hai.

Turant [email protected] par report karo aur apna password badal de. Hamara team turant account ko freeze karega aur suspicious transactions ko check karega. Hum aapko har step mein update denge.